VPI Quality Windows

Category: Window supplier

Address: 3420 E Ferry Ave, Spokane, WA 99202, USA

Phone: +18006341478

Opening hours

Sunday: Closed

Monday: 7AM–4:30PM

Tuesday: 7AM–4:30PM

Wednesday: 7AM–4:30PM

Thursday: 7AM–4:30PM

Friday: 7AM–4:30PM

Saturday: Closed

Reviews

Ty Blackwell

Jun 2, 2022

This place must be too busy to make more sales...

Ryan J E Thompson

Mar 31, 2022

they don't answer their phone, sales, engineering, hr, operator all, I called at least 10 times over 2 days and I got nothing. left a voicemail, no response, emailed them, no response

Dan L

Oct 12, 2020

20 years ago I built my house using Mercer double-pane windows, which included a lifetime warranty. I've had some seals leak which causes the windows to fog up, but Mercer honored the warranty by replacing the fogged windows. Recently several windows fogged up. I found that VPI took over Mercer in 2014. I contacted Brianna at VPI about two very large windows with seal issues; Jim and Brandon just completed the replacement. If you are looking for a hassle-free window company that honors "life-time warranties", you can count on VPI!

Cecelia O

Dec 27, 2016

The windows themselves are nice and efficient. The warranty service response is lacking at best. We have been trying to get repairs done on our windows for months! I finally heard back from someone after 2 months of trying to get a response. Someone came out and did a very poor job of explaining what needed to be done and what would be done after he left. From what I could gather, it seemed like he would order new parts and contact me when the arrived. This was three months before this review. I contacted VPI service department again two months after the first repair person came out after having heard nothing. After another month waiting for a response, I have still not received a phone call or e-mail back with any kind of update. With this level of service, I am extremely disappointed with the way this company does business. I will not do business with them again. I just want my windows fixed.

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Questions & Answers

Are vpi swing door hing adjustable

Thomas Gill | Jun 18, 2022
Michael Nielsen | Jul 18, 2022

If you wanted them to be otherwise no

Is vpi open on mlk day

Yosef Jernigan | Aug 17, 2021
Little Johnny | Aug 17, 2021

Call them b4 u go

When do they open?

rico amram | Aug 18, 2019
Vulture | Aug 18, 2019

8 to 4 for office hours

Do you make a window with an STC rating of 41?

Mike Quinn | Aug 18, 2018
KambiQuake | Aug 18, 2018

Yes. Only certain configurations with certain glazing packages meet an STC41. Contact the sales rep. in your area for a quote or call the main line and we can provide you with the sales reps number.

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