Cold Stone Creamery

Marque Garrett

If I could give a ZERO ! I ordered my sons cake last week with the assistant Manager Jordan and called to the store on 4/30 for pickup, no order on file. Very unprofessional, unreliable now my son doesn’t have a cake because of their Assistant Manager Jordan and Cold Stone capability of hiring incompetent people.

Celena Crawford

Rude and unfriendly staff..came in to get ice cream for my kid and was completely ignored…stood there about 10 mins before I had to literally ask if they were open to get some assistance. One of the young ladies seemed to be on her phone as well…disappointing.

Cherie T

Placed an online order for my daughter's birthday on Wed for delivery on Saturday afternoon. After getting notified that the order was 6 minutes away, it was followed up by a cancellation email. It had the stores number to call due to an issue with the order. I called a dozen times and no one ever answered the phone. Needless to say i won't be using this location for future visits/orders. Ruined my daughter's birthday.. Thanks

Eights Canvas

Everytime I come here it's a bad experience. This time there were 4 girls working behind the counter and only two of them helping customers. They don't work together or even acknowledge customers. They have bad entitled attitudes. More than 5 people were waiting including myself. The girls serving seemed very inexperienced in any actual work, especially the teenager who obviously cares more about her manicure than mixing the ice cream. They're also very wasteful. Overall bad experience yet again. I rather drive up an extra 10 miles north to the durango location. I even had to wait to get rung up. I could of just walked out with my ice cream. Never coming back here again.