Red Robin Gourmet Burgers and Brews

amaris c

Acknowledging our AMAZING server Payton! Who was hustling & fantastic during a packed dinner service! The Lacey Red Robin had awful reviews so I chose to drive to Olympia where I have always had a good experience& I was glad I did. I was told there would be a 15 minute wait but we were in in less than 10. After ordering I asked Payton if we could switch tables and I know with it being packed I could have easily been turned down but he very quickly cleaned up the table next to us and we were moved within 3 minutes. He was friendly patient & constantly coming around checking on us and or at least glancing our way with every pass cuz I told him I’d flag him down if we needed anything. I noticed he was very attentive to all the tables around as well (I pay attention to good customer service) & he never stopped hustling, I never saw him standing still or moving slow& he always asked if people needed anything else. I haven’t had great service like that in a long time so I felt obligated to write a review to acknowledge him. This was the kind of server I’d expect in an upscale establishment , surprised to have such good service at Red Robin honestly. We used to eat here a lot but never had a server so attentive to not just us but all his tables. The restaurant was clean, A bit noisy , but that’s typical for the place and we were also right between the kitchen and bar areas… so to be expected. Food was great , I had signed up for rewards and was redeeming my free birthday burger, no hassles there. They have tablet type things at the table that have games so that was awesome & my 2.5 yr old occupied & distracted him from having a meltdown so I appreciated that. Food came fast& I ordered several more rounds of bottomless fries that came promptly. Only real complaint (& the only reason I knocked a star off ) is they were out of most of the beers so wasn’t much of a choice there , I believe there were only 3 to pick from. l went with Stella which I drink regularly, but it didn’t taste right, then I heard them tell another table near me it was Stella LIGHT … which wasn’t noted on the board or mentioned… so it was pretty awful. & mixed drinks were 3/4 full of ice so a couple swallows and a tall glass was gone, so I wished I wouldn’t have spent the $20 on drinks for myself to get absolutely not even the mildest buzz…after a 22oz beer and 2 vodka mixed drinks that’s not right. If I was going on service and food it would have been 5 stars but drinks are important ESPECIALLY when celebrating my birthday 🎂 🍻

Carol Music

Haven't been here in years, but it was just the same - friendly staff, upbeat atmosphere and great food! I had a delicious milkshake - thick and creamy - not full of frothy sir bubbles. My only suggestion is to find a good source for Gluten Free hamburger buns. The chicken breasts were very good, but I really wanted one of the signature cheeseburgers I remember so well!

Paul L (databaseguy17)

Great food, great service even though it was busy. Compliments to the kitchen staff!

April Porter

I will definitely be back. Honestly I was surprised with their food. They have healthy food choices and I appreciate that they have the calorie intake for each choice on their menu. Great atmosphere when we came and wonderful service. My hamburger was very tasty and the fries are endless.