Address: 8297 Rd 617, Greenwood, DE 19950, USA
Phone: +14109136838
Sunday: Closed
Monday: 9AM–5PM
Tuesday: 9AM–5PM
Wednesday: 9AM–5PM
Thursday: 9AM–5PM
Friday: 9AM–5PM
Saturday: Closed
James St. George
We moved locations within Sun Resorts and went to level and stabilize when the system failed unexpectedly! The entire Class A Coach listed to one side and the system froze! We were stuck and our infant son was inside. In fear we called and John helped us without even thinking about payment! He spent a considerable amount of time, walked us through what to do, and followed up to ensure we were safe! It all worked and we couldn’t be more grateful! Thanks John! Your knowledge, expertise and compassion will never be forgotten!
Laura N
I called John hoping to get an onsite appointment for our air conditioner that wasn't working. Since it was a warranty item, he couldn't help us as we would need to go through the dealer. Instead of hanging up the phone at that point, he got on the phone with my husband and walked him through all the things he would have tested only to confirm that the unit was in need of replacement. John didn't need to do this, he could have simply said I'm not available, but he didn't. Appreciate the help more than you know!
Chris Gingrich
John seems friendly and helpful, but our experience was a bit disappointing. We called John about a problem with an outlet and a set of switches in our camper. He fixed the outlet and let us know that he would need to come back for the switches. Since then, I've attempted numerous times to contact John via text and call, but have received no response. So...we paid over $200 for his service and only half of our problem was fixed. This wouldn't be so bad if we received some sort of explanation or reasoning. If you're looking for a timely response and good communication, I'm not sure you'll find it here.
Carol Brooks
John is prompt, professional, knowledgeable, and friendly. And yes, honest! He immediately assuaged my newbie fears that I had an unfixable problem and went out of his way to complete the job, even driving 40 mins to get an unusual plumbing connector. I have a brand new Class B Winnebago that developed a plumbing leak just 2 weeks before my first long trip. Winnebago service (over 100 miles away) was booked out 2 months. I was thrilled to get an appointment with John the next day. John went right to the problem as soon as he arrived even though he said he’d never worked on a rig like mine in the past. Highly recommend!
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