NAPA Auto Parts

Category: Auto parts store in Portland, Oregon

Address: 730 SE 9th Ave, Portland, OR 97214, USA

Phone: +15032332533

Opening hours

Sunday: 9AM–3PM

Monday: 8AM–6PM

Tuesday: 8AM–6PM

Wednesday: 8AM–6PM

Thursday: 8AM–6PM

Friday: 8AM–6PM

Saturday: 8AM–4PM

Reviews

Scott Likely

May 27, 2022

Needed a 550 CCA car battery and coolant for a 2002 Subaru Outback. Staff was helpful, prices were better than O'Reilly.

Melissa Jones

Jan 3, 2022

They've always been really helpful whenever I've gone in for something. I did check with them on a car battery and they aid they couldn't help with install for liability reasons but everything else they've been more than kind to lend a hand or tool.

M

May 2, 2021

Richard spent as much time as I needed answering all of my questions and discussing best methods. He treated me with respect and didn’t talk down to me. I left with confidence in all of the many things I’d been unsure of while planning for my huge project. Mike was just the same. If you need honest knowledgeable advice, this is the place! What a rare and wonderful find these days!

Patrick Coan

Aug 8, 2019

They guys and gals are good. Friendly, knowledgeable, and will take the time to find you what you need. I needed to replace my oil dipstick, so I brought the old one in. The ladry at the front of the desk took the time to determine that it wasn't the oil dipstick but the transmission that I had brought in, and then went out with me to my car to grab the right part. Ultimately, they didn't have a replacement available, old cars and all. But there was a great effort made at coming to the right solution for me.

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Questions & Answers

Is there a fee to participate in the NAPA Rewards program?

NAPA Auto Parts | Sep 21, 2021
NAPA Auto Parts | Sep 21, 2021

There is no fee to participate in NAPA Rewards.

Can I cancel an order after it is placed?

NAPA Auto Parts | Sep 21, 2021
NAPA Auto Parts | Sep 21, 2021

Based on our order fulfillment process, orders in picked status will not be eligible for cancellation. If you no longer need your parts we ask that you please request an RMA (Return Merchandise Authorization) from our customer support team by calling 800-538-6272. Please keep in mind that an RMA cannot be generated until the order is in a Delivered/Completed status. If your order is in a Picked, Shipped, or Delayed status, we will not be able to create an RMA until it has processed to a completed status.

Why should I create an account on NAPA Online?

NAPA Auto Parts | Sep 21, 2021
Susanna Donovan | Sep 21, 2021

To sign up for the free rewards program or to get specific information on parts and products they sell online.

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Why does NAPA Online charge sales tax?

NAPA Auto Parts | Sep 21, 2021
NAPA Auto Parts | Sep 21, 2021

Since NAPA Online is available in all 50 states, the servicing NAPA store is required by law to charge sales tax for all purchases. For Reserve Online orders certain state and local fees may not be reflected in the total.

How do I sign up for the NAPA Rewards program?

NAPA Auto Parts | Sep 21, 2021
NAPA Auto Parts | Sep 21, 2021

You can sign up for NAPA Rewards either in-store or online. In-Store: Visit a participating NAPA AUTO PARTS store, provide the counterperson your mobile phone number, and you will be automatically registered into the program. You will be able to review your points/rewards balance and receive a $5 Welcome Reward if you link your new NAPA Rewards account to your NAPAOnline account (or create a NAPA Online account.) Online: Create a NAPA Online account and opt-in to NAPA Rewards during sign-up. NAPAOnline account members are eligible for a $5 Welcome Reward when linking a new or existing NAPA Rewards account.

Is there a registration fee for using NAPA Online?

NAPA Auto Parts | Sep 21, 2021
NAPA Auto Parts | Sep 21, 2021

There's no charge to create an account with NAPA Online. It's completely secure and takes just a few moments.

How do I sign up for NAPA Mobile Alerts?

NAPA Auto Parts | Sep 21, 2021
NAPA Auto Parts | Sep 21, 2021

You can sign up by either texting the word NAPA to 24002 or by completing and submitting the form here at SMS Program Sign Up. By signing up you agree to receive recurring text messages to your mobile number from NAPA, which may be sent through an automatic telephone dialing system. For complete details on our mobile terms, please go here SMS Program Terms & Conditions.

Where can I find more information about products?

NAPA Auto Parts | Sep 21, 2021
NAPA Auto Parts | Sep 21, 2021

NAPA Online offers product information including manufacturer, cost, availability and features. Customers can select and compare specific products like car brakes, batteries and filters. However, if you are looking for more specific information and need expertise, contact your local NAPA store.

Can I return an item I lost my receipt for

Richard Davis | Aug 18, 2018
Robert Becker | Aug 18, 2018

If its on your debit card it will still be returnable

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