Bob’s Discount Furniture and Mattress Store

Neville Maloney

Had a great experience shopping at Bob’s at Bay Plaza. The staff was very helpful, accommodating, and professional. Stephanie was amazing and Curtis made sure I was taken care of. Had an issue with a delivery and Tianna was great in helping to get things resolved. I would definitely recommend shopping at Bob’s for all your furniture needs.

Denise Echevarria

I was greeted by a sales man, named Curtis, as soon as I walked in through the door. Although he was servicing another couple Curtis was very attentive, directed me where I needed to go and kept circling around to make sure I was ok. He made wonderful recommendations on the item I was looking to purchase. Curtis provided excellent customer service and I will definitely be returning to purchase more furniture in the future, at Bob’s furniture!

Nicolette D

Excellent service from Jelani and Tony at the Co-op City Bronx Store. They are patient, friendly and kind. Jelani is very patient and extremely accommodating. And Tony is just too hilarious, he kept me smiling throughout my whole shopping experience. They are very resourceful and knowledge and that makes having them as your sales rep the perfect choice. They have offered a service second to none and I would definitely recommend them both.

Natasha Sandlain

Stephanie took care of me. Greeted me at the door. Stayed within eye view but not intrusive so. Occasionally asked if I had any questions. When I was ready she was attentive, answered all questions I had, gave me info I hadn't thought to ask, made sure I was physically comfortable throughout the process. Very pleasant young lady. Additionally, a manager came over to check off I was okay. She may have been checking on her employee as well. She also was unobtrusive. This is my first time using Bob's, I hope the furniture is as good as the customer service. As for the selection at Bob's... good. My only complaint: need more color options on the furniture.