Quality Inn Hyde Park - Poughkeepsie North

Kenneth B

Positive: The size and the setting. It felt as if we were staying in a residential neighborhood, not next to a strip mall or a business park. You are right on top of things at Hyde Park, you are not in Poughkeepsie. Negative: No.

Verified Hotel Guest

Positive: This hotel is conveniently located with the Culinary Institute, the Roosevelt historic properties and the Town of Rhinebeck all minutes away. The rooms are standard. This is NOT a fancy property but has all the amenities -- refrigerator, tv, breakfast. Negative: This property needs a refresh and more help. I'm sure that the pandemic has been a hardship. Breakfast has become a very limited experience. The one-person 24 hour a day desk staff are overburdened. Carpets need replacement.

Sean Sullivan

Not sure why housekeeping did not clean the room even though there was a "from service requested" tag put on the door (something we did not even know was a thing since we did not have one in our room). I went upstairs to check our room and it was in a similar state (less sticky, but still in total disarray with unmade beds and dirty towels, overflowing trash, etc). The front desk was not in the least bit helpful, especially since the clerk barely spoke English. Was told nothing they could do about any of it. I don't put blame on him as he is really just a body they stick there overnight. I think it's family-run as he called his manager (who was out of town at a convention of some sort...probably one on how to run the world's worst hotel). Definitely, neither were native English speakers. I only mention this because it made any time of effective communication practically impossible. We ended up leaving right then and there and driving the 90 miles back home after being up since 6:30 am and getting home at 3:30 am, exhausted, angry, and frustrated. We could have easily gotten into an accident due to that. Luckily my fiance didn't during much during the wedding so she was able to drive, but the exhaustion was just as dangerous. I could have forgiven our room as we did not know about this "room service card" that was actually missing, but the first-floor room did have it hanging (and it was missing when we got back anyway). But to miss TWO rooms by housekeeping was unacceptable. We spent $800+ for two rooms for two nights and barely spent 10 hours in either of them. I've spent way less and gotten way better service. Never again. I"m going to try and get a refund for the 2nd night and if not will probably file an official complaint with the BBB. And, btw, I have time-stamped pictures of the mess. We even had other friends there that weekend who had bad experiences (AC broke in the middle of the night). Another couple actually ended up with an ADA room no less (they would have switched had they known the situation).

Pj Serrano

Meh. We stayed here because of the proximity to The CIA. I would say it was a basic experience. A bit of a smell to the place, like old cigarettes. Otherwise the pricing was good.